Handle HMRC Tax Queries, Disclosure Notices

Handling HMRC Tax Queries and Disclosure Notices: A Guide for Taxpayers

Dealing with HM Revenue and Customs (HMRC) tax queries and disclosure notices can be a stressful experience for individuals and businesses alike. HMRC has the authority to investigate tax affairs, request information, and issue notices that can significantly impact your finances. Understanding how to handle these communications effectively is essential to minimize any potential issues and ensure compliance with UK tax laws.
In this guide, we break down the process of handling HMRC tax queries and disclosure notices, offering tips on how to respond, your rights as a taxpayer, and when to seek professional advice.

What is a HMRC Tax Query?

A tax query occurs when HMRC needs clarification or additional information regarding your tax returns or financial affairs. These queries can arise for various reasons, including discrepancies in your filed tax returns, missing or incomplete information, or random checks. Common types of tax queries include:

  • Income tax: Questions regarding the income you have declared, deductions, or allowances.
  • VAT: Inquiries into VAT returns or claims for refunds.
  • Corporation tax: Clarifications on your company’s tax position or expenses.
  • National Insurance: Issues related to your contributions and employment status.

HMRC typically sends a letter or an official communication outlining the specific issue. They may ask for additional documents, records, or an explanation of particular transactions.

How to Respond to a HMRC Tax Query

1. Review the Query Carefully

  • Read the letter or notice thoroughly to understand the reason for the query. Ensure you know exactly what information or documentation HMRC is requesting.
  • If the letter is unclear or you do not understand the question, you have the right to ask HMRC for clarification.

2. Gather Relevant Documentation

  • Collect the requested documents and any supporting evidence. This may include bank statements, invoices, receipts, contracts, or previous tax returns.
  • Ensure that all the information you provide is accurate, as submitting false or incomplete details can lead to penalties.

3. Respond Promptly

  • HMRC typically sets a deadline for responding to a query. It is crucial to respond within this time frame to avoid penalties or further investigation. If you need more time, contact HMRC to request an extension.
  • If you’re unable to provide the required documents, be transparent about why and offer any alternative evidence that may support your position.

4. Consult a Tax Professional

  • If you’re unsure about how to respond or the information HMRC is asking for, it’s a good idea to seek professional advice from a tax expert. They can help ensure that your response is correct and complete, reducing the risk of mistakes or penalties.
  • Tax professionals can also assist in navigating complex situations, such as disputes over the amount of tax owed or errors in previous filings.

5. Keep a Record of Your Communication

  • Document all your interactions with HMRC, including copies of letters, emails, and notes from phone calls. This record can be vital if there are follow-up queries or if the issue escalates.

What is a HMRC Disclosure Notice?

A HMRC Disclosure Notice is an official request from HMRC requiring an individual or business to disclose certain information or provide access to records. HMRC uses disclosure notices to ensure that taxpayers are compliant with tax laws and to investigate potential tax evasion or avoidance.
There are two main types of disclosure notices:

1. Notice of Requirement to Correct (NRC): This notice requires you to correct any inaccuracies in your tax filings or disclosures. It is typically issued when HMRC suspects that there may have been an underpayment of tax.

2. Information Notice: HMRC may issue an Information Notice to request specific records or documents that help them assess your tax liability.

How to Handle a HMRC Disclosure Notice

1. Read the Notice Carefully

  • Understand the specific information HMRC is requesting and the deadlines they have set. A disclosure notice may ask you to submit specific documents or correct previous errors.
  • If the notice concerns an investigation into possible tax evasion, it’s essential to take it seriously.

2. Comply with the Request

  • You must respond to the disclosure notice within the given timeframe. Failing to comply can result in fines or legal action.
  • Ensure that the information you provide is accurate and complete. If you are unsure about the details you need to disclose, consult a tax professional.

3. Seek Professional Advice

  • If you receive a disclosure notice, especially one that indicates a potential issue with your tax return or raises suspicions of underpayment, seek help from a tax advisor or solicitor who specializes in tax law.
  • Tax professionals can help you understand your obligations and assess any potential liabilities. They can also assist in negotiating with HMRC if you need to correct past mistakes.

4. Make the Necessary Corrections

  • If the disclosure notice requests you to correct errors or omissions, do so promptly. The Requirement to Correct rule obliges you to disclose inaccuracies and pay any underpaid taxes, along with any applicable penalties or interest.
  • Be transparent and proactive about correcting any errors to minimize penalties. If the mistake was unintentional and you take immediate steps to rectify it, HMRC may offer a reduced penalty.

5. Appealing a Disclosure Notice

  • If you disagree with the notice or the findings of an HMRC investigation, you have the right to appeal. This process can involve submitting additional evidence or making legal arguments as to why the notice is incorrect.
  • A tax advisor can assist you in preparing your case and representing you in any appeals process.

Penalties for Non-Compliance

Failure to respond to HMRC’s queries or disclosure notices can result in substantial penalties. The penalties vary depending on the severity of the situation:

• Late Response Penalties: If you miss deadlines or fail to provide the requested information on time, HMRC may impose financial penalties.
• Accuracy Penalties: If your information is inaccurate or incomplete, HMRC can impose penalties based on the level of error.
• Tax Evasion: If HMRC believes you are deliberately avoiding tax, they can impose significant penalties and, in serious cases, pursue criminal charges.

However, by responding promptly, providing accurate information, and showing willingness to cooperate, you may be able to reduce penalties or avoid harsher consequences.

When to Seek Legal Help

In some cases, especially if you suspect that HMRC may be investigating tax evasion or if there are complex legal issues involved, it’s advisable to seek legal help. A tax solicitor can provide expert advice on your legal rights, represent you in dealings with HMRC, and help protect your interests.

Navigating HMRC Queries and Disclosure Notices

Handling HMRC tax queries and disclosure notices requires careful attention and a proactive approach. By responding promptly, providing accurate information, and seeking professional advice when necessary, you can ensure that your tax affairs are in order and avoid unnecessary penalties or legal complications.

If you receive a tax query or disclosure notice, don’t panic. With the right guidance, you can navigate the process efficiently and maintain compliance with UK tax laws.

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